Toimituskäytäntö
Store: Quorevion
Address: 9 Ot Obermützkow, Zimkerdorfer Weg 9, 18442 Niepars, Germany
Email: contact@quorevion.com
Phone: +49 5276 760799
Full Name: Sven Grabow
At Quorevion, we are dedicated to providing a fast, secure, and reliable delivery experience. This Shipping Policy outlines how your orders are processed, shipped, and delivered.
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email including your tracking number and a tracking link to monitor your delivery in real time.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Destinations & Delivery Time
We currently ship to multiple international destinations using trusted private courier services to ensure safe and timely delivery.
- European Union & Switzerland: 8–10 working days
- United Kingdom: 6–10 working days
- South Africa: 8–12 working days
Delivery times may vary slightly depending on the destination and local courier operations.
3. Shipping Costs
- Free shipping & free returns on orders over €30
- Orders below €30 may incur a standard shipping fee, calculated at checkout
All prices displayed on our website include VAT.
4. Tracking Your Order
After dispatch, you will receive an email with your tracking information so you can follow your shipment at any time.
If you do not receive tracking details within 48 hours, please contact us at contact@quorevion.com.
5. Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible. We will work with the courier to resolve the issue promptly.
Quorevion is not responsible for delays caused by incorrect address details, courier disruptions, customs procedures, or circumstances beyond our control (such as extreme weather or strikes).
6. Address Accuracy
Please ensure that your shipping information is accurate at checkout.
We cannot be held responsible for deliveries made to incorrect addresses provided by the customer.
If you notice an error, contact us immediately so we can attempt to correct it before shipment.
7. Multiple Shipments
In some cases, items from the same order may be shipped separately due to availability or logistics. If this occurs, you will receive separate tracking details for each shipment.
8. Customer Support
Our support team is available 24/7 to assist you with any shipping, tracking, or delivery inquiries.
Contact us anytime at contact@quorevion.com.